Covid19 - provisions for the pandemic

Exceptional provisions to keep you safe 


During these unprecedented times we have needed to make some changes to our offer, with the safety of our guests and property management team as our priority. 

Arrival and departure

A later arrival time (5pm) is required, to allow time for airing and enhanced cleaning. 
Note: bins must be emptied, no items left in the property (no food, magazines etc), beds must be stripped and bedding bagged, and bathroom/kitchen surfaces lightly wiped down prior to your departure.

Remote check in

Access to the property will be using a key safe, with no face to face contact with owners or property managers. Mid stay changes of bedding are not available. However our property managers are happy to help you on the phone and will arrange appropriately socially distanced visits if required.

Illness

Guests must inform us immediately if any member of the party has symptoms of the Coronavirus, or develops symptoms following their arrival. You will be asked to contact the French health service who will advise on an appropriate location for your isolation if required and if you are unable to return home. Please ensure you bring your own masks and hand sanitiser. A fixed sanitiser station will be provided at the entrance to the property, and antibacterial handwash will be provided at every sink.

Guidance for a safe stay.

The property will contain only necessary items. Excess crockery, cutlery, rugs, cushions and ornaments have been removed. 
Please bring masks with you: you may require these in local shops, transport or attractions.
Please use hand sanitiser upon entering the property.
Wash hands frequently.
Keep at least 1 meter away from others who are not in your ''bubble".
Wipe down surfaces regularly. Cleaning sprays and cloths are provided.
Do ventilate the property regularly, opening windows for at least 20 minutes morning and evening.
Do not leave any unwashed dishes or cutlery on your departure, empty and wash the refrigerators and leave no rubbish or personal belongings.
If anyone in your party should develop symptoms and test positive during your stay please dial 112 to speak to a medical advisor, and immediately inform the property manager.

Keep safe!

If you have any questions about our procedures or your obligations in respect of the Coronavirus in France, please 
contact us. 
Share by: